Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") explains how CapitalCorner ("we", "our", "us") collects, uses, stores, shares, and protects personal data of users ("you", "your") who access or use our website and related services available at https://capitalcornerdigital.com (the "Platform").

CapitalCorner operates under the tagline "India's Open Loan Network, For Everyone." We are committed to safeguarding user privacy and complying with applicable data protection laws.

CapitalCorner operates as a loan referral and digital service platform, facilitating connections between users and financial institutions, lenders, or service partners.

This Privacy Policy applies to:

• All visitors, registered users, partners, and applicants accessing or using the Platform
• All personal data collected digitally through the Platform

By accessing or using the Platform, you consent to the collection, use, processing, storage, and disclosure of your information as described in this Policy.

Definitions

• Personal Data: Any data about an individual who is identifiable by or in relation to such data.
• Sensitive Personal Data: Financial information, identity documents, or any data classified as sensitive under applicable Indian law.
• Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.
• User: Any individual accessing or using the Platform.
• Third Party: Any entity other than CapitalCorner and the User.

Information We Collect

We may collect the following categories of information:

a) Personal Identification Information

• Full name
• Date of birth
• Gender
• Government-issued identification details (where required)

b) Contact Information

• Mobile number
• Email address
• Residential or correspondence address

c) Financial Information

• Income details
• Employment or business information
• Loan, credit, or banking-related details

(Collected only where necessary and processed in accordance with applicable law)

d) Technical & Usage Information

• IP address
• Device identifiers
• Browser type and operating system
• Usage logs, cookies, and analytics data

e) Uploaded Documents (if applicable)

• Identity proofs
• Financial or business documents
• Any documents voluntarily submitted by the user

How We Use the Information

We use personal data for the following purposes:

• Providing, operating, and improving our services
• User onboarding, authentication, and verification
• Processing loan leads and sharing relevant information with partner institutions
• Communicating with users for support, updates, and service-related messages
• Ensuring compliance with legal and regulatory obligations
• Preventing fraud, misuse, and unauthorized access

Legal Basis for Processing

Personal data is processed based on one or more of the following lawful grounds:

• User consent
• Performance of a contract or service request
• Compliance with legal obligations
• Legitimate business interests, where such interests do not override user rights

Data Sharing & Disclosure

We may share personal data with:

• Banks, NBFCs, financial institutions, and lending partners
• Technology and infrastructure service providers
• Analytics, communication, and support service providers
• Government or regulatory authorities where legally required

CapitalCorner does not sell personal data to third parties. All data sharing is governed by confidentiality and data protection obligations.

Data Storage & Security Measures

• Personal data is stored on secure servers located in India, unless otherwise required for lawful processing.
• We implement reasonable security practices, including access controls, encryption where appropriate, and secure infrastructure.
• While we take appropriate measures, no digital system can guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve Platform functionality
• Analyze usage patterns
• Enhance user experience

Users may manage or disable cookies through browser or device settings, subject to Platform functionality limitations.

User Rights & Choices

Subject to applicable law, users have the right to:

• Access personal data held by us
• Request correction or updating of inaccurate information
• Withdraw consent where processing is consent-based
• Request deletion of personal data, subject to legal or regulatory retention requirements
• Raise grievances or complaints

Requests may be submitted using the contact details provided below.

Data Retention Policy

Personal data is retained only for as long as necessary to:

• Fulfill the purposes stated in this Policy
• Meet legal, regulatory, or contractual obligations

Data may be retained for longer periods where required by applicable law.

Third-Party Links & Services

The Platform may contain links to third-party websites or services. CapitalCorner is not responsible for the privacy practices or content of such third parties. Users are encouraged to review their privacy policies independently.

Children's Privacy

The Platform is not intended for individuals below 18 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be deleted in accordance with applicable law.

Changes to This Privacy Policy

CapitalCorner reserves the right to modify this Privacy Policy at any time. Updates will be posted on the Platform, and continued use constitutes acceptance of the revised Policy.

Grievance Officer / Contact Information

In accordance with applicable Indian laws, privacy-related concerns may be addressed to:

Responses will be provided within timelines prescribed under applicable law.